Ticket ID: 24996
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Creation Date: 9/4/2019 5:15 PM
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Product: SiteRemote
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Attachment: -
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TicketType: Support Request
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Version: 6.2.5845
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Language: English
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Views: 19445
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Last Modification Date: -
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Platform:
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Level: Closed
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Modified By: -
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Support Request: siteremote and LDAP
we upgraded to sitremote 6.2.0.5845. We enabled LDAP authentication, using "Sam-Account-Name", and we checked the box to only allow LDAP authentication. I can't seem to register or unregister clients with any credentials. I made sure the user names and password i'm using have the administrator role for that team. I tried using my own account and the team admin account (as setup in the team LDAP settings). I've tried the sure user name eg. sisrdb, full username eg.
sisrdb(at)co.snohomish.wa.us.
I just keep getting the Login incorrect. Thanks for any suggestions!