Support Request: Question

Description

I'm trying to allow access only to yahoomail.com and I have added it to the allowed sites but when I sign out of the yahoo mail account I get redirected to yahoo.com and I have already blocked yahoo.com but it still comes up this way. I have attached my configuration and logfiles for this problem. Any help would be much appreciated.


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Answer: (1)

Re: Question 9/7/2018 8:36 PM
I see that yahoo.com is being blocked in your log file:
20 0000 2018-09-06 16:31:54 -0400 [SiteKiosk] Notification: According to the surf area rules the navigation to http://yahoo.com/ was canceled.

20 03ed 2018-09-06 16:32:25 -0400 [SiteKiosk] Frame-Navigation: https://mail.yahoo.com/neo/darla/php/fc.php?tID=1&d=0&f=978500286&l=LREC%2CTL1%2CLREC4%2CREC%2CBTN&rn=1536265945167&en=utf-8&npv=true&lang=en-US&filter=no_expandable%253Bexp_iframe_expandable%253B&ref=https%253A//mail.yahoo.com/neo/launch&secure=true&tgt=_blank&ult=pg%253Atest%25253ACMDEARNYPRCHST5%2525252CCMUSMNCMR02%2525252CCMDNCPNRECT2%2525252CNORRINADBLOCKERT7%2525252CCMDEARNYOAUTHNEWT08%25253BbldVer%25253A5.2.0.3479

20 0000 2018-09-06 16:33:58 -0400 [SiteKiosk] Notification: According to the surf area rules the navigation to https://membernotifications.aol.com/notice/loggedout?siteState=saswrus072 was canceled.

20 0000 2018-09-06 16:44:12 -0400 [SiteKiosk] Notification: According to the surf area rules the navigation to https://mail.yahoo.com/ was canceled.

Keep in mind that yahoo.com and www.yahoo.com are considered different websites so you will need entries for both. It is helpful to turn on the Log file output Window under >Basic >Logfiles so you can see the actual URLs that are being blocked/allowed.
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