Support Request: SiteKiosk Android setup issues

Description

I am trying to test SiteKiosk Android on an Asus Chromebox which is using Android 7.x. I have the app installed but I am unable to access the configuration. When I open the installed SiteKiosk app, nothing happens.

I followed the instructions on this page (http://www.provisio.com/en-US/helpconsole/SiteKiosk%20Android%20Quick%20Start%20Guide/en-US/default.htm?001-system1.htm) but I am stuck on the step of activating Protected Kiosk Mode because I can't locate that setting.

Please advise, thank you.

Answer: (3)

Re: SiteKiosk Android setup issues 9/10/2018 2:50 PM
When you select the sitekiosk app, do you get the option to use sitekiosk as the default homescreen?
Re: SiteKiosk Android setup issues 9/10/2018 3:27 PM
When I select the app, nothing at all happens. That's why I'm stuck, I'm not sure what to do.
Re: SiteKiosk Android setup issues 9/10/2018 7:39 PM
Are you sure you are using an android system? As far as I know the Asus Chromebox uses a "Chrome OS" which is Android based but not Android and is not supported.
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