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Support Request: Emergency Configuration File Loaded


Kiosk not working - display says "configuration file selected for SiteKiosk does not exist or is not reachable. SiteKiosk loaded an Emergency configuration to protect the terminal. Do not have the general password to enter.
Installation folder: C:\Program Files (x86)\SiteKiosk\

Answer: (1)

Re: Emergency Configuration File Loaded 4/23/2019 3:38 PM
This message means your SiteKiosk configuration file could not be loaded for some reason. Have you tried rebooting the computer using the power button? You will need to use the first eleven characters of your license key that is in use on this machine as the password in this case (XXXXX-XXXXX) in order to close SiteKiosk can check the configuration file for problems.