Support Request: Programm run first tme error afetr run ok

Reproduction

<!DOCTYPE html>
<html lang="en">
<head>
<meta charset="UTF-8">
<title>App Start with the SiteKiosk Object Model (IE Engine)</title>
<script>
function runPrinterCheck(argument) {
window.external.InitScriptInterface();
SiteKiosk.ExternalApps.Run('c:\\Users\\WebDev\\Downloads\\printerSend\\DonationPrinterStatusV2.exe "CUSTOM VKP80III"', false);
}
</script>
</head>
<body onload="Init_ScriptInterface();">
<input type="button" value="Run Printer check" onclick="runPrinterCheck()"></input>
</body>
</html>

Description

I think this is a bug.

I need to run programme in background and open some url with status on button press.

When I try to run programme first time after restart sitekiosk show error. When i Press button second time programme run fine and submit status.

See wideo
https://youtu.be/bjSU4bdtOps

Answer: (1)

Re: Programm run first tme error afetr run ok 9/25/2017 9:10 AM
Hello,

This is not a bug. Please see this FAQ about the notification you get:
https://www.provisio.com/en-GB/CustomerSupportCenter/ArticleDetails.aspx?ArticleID=5676
You should check the log (...\SiteKiosk\Logfiles) for

[SiteKiosk] Notification: According to the windows monitoring rule(Title:'xxxxxx' Class:'xxxx') the window (Title:'xxxxxxxx' Class:'xxxxxxxxx') will be closed


Also please understand that our free support cannot offer any assistance with creating your own code or customizing the skin files (apart from the detailed SiteKiosk and SiteKiosk Object Model documentation).
http://www.provisio.com/helpconsole/SiteKiosk%20Help/en-US/default.htm?support.htm

Documentation:
- General Information about customizing SiteKiosk: http://www.provisio.com/web/us/features/siteskin
- SiteKiosk help: http://www.provisio.com/helpconsole/SiteKiosk%20Help/en-US/default.htm?customization_%28site_skin%29.htm
- SiteKiosk Object model help: http://www.provisio.com/helpconsole/SiteKiosk%20Object%20Model%20Help/en-US/default.htm?index.htm

If you need further assistance in creating individual coding solutions you can contact us via e-mail that we may find a solution against payment for your needs.

In case you are interested in a solution against payment please write a detailed description to support-europe(at)provisio.com that we can check the technical feasibility and the amount of work to make a quotation.
The adjustment fees are depending on the complexity of the changes and in general it costs 120 Euro per hour.

Regards,
Michael Olbrich
My Account
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