Support Request: Good site blocked from webFilter

Description

Good morning,
http://elearning-volunteer.expo2015.org/ the site has been blocked by your WebFilter because find the word: tee in the title.
you can authorize the site navigation?
thanks


ACCESSO NEGATO
La parola è stata trovata nella posizione della pagina:
URL with forbidden parts (Token:tee) !

Answer: (5)

Re: Good site blocked from webFilter 4/23/2015 2:25 PM
Hello,

Unfortunately this is not reproducible. But I have used the current SiteKiosk version 8.9 and you first should verify that the content filter database on your system is up to date.

As you use the old SiteKiosk version 8.2 the latest automatic content filter update is from November 2013 and you need to download & install the latest content filter update manually from here:
http://www.provisio.com/en-US/Downloads/DownloadToolsDrivers.aspx

After the download copy the file coachdata.bin from the ZIP directory to the folder ..\SiteKiosk\SiteCoach.

Regards,
Michael Olbrich
Re: Good site blocked from webFilter 4/23/2015 2:40 PM
Hello,
tankyou for the fast answer!
We have SiteKiosk 8.2 yet (bught in 2012), we can update at SiteKiosk 8.9 for free o we must buy something?
Tankyou

Luca
Re: Good site blocked from webFilter 4/23/2015 3:03 PM
Hello,

For using / updating to the current version you would need to purchase a update license available in our we shop:
https://www.provisio.com/en-US/Shop/Shop.aspx?GroupIdx=9

You can update for free to newer SiteKiosk versions that were published within 12 months after buying your license. After that time period you need to buy an update to use a newer version.
Here’s the download of the current version:
http://www.provisio.com/en-US/Downloads/Download.aspx?ItemId=1

Regards,
Michael Olbrich
Re: Good site blocked from webFilter 4/23/2015 3:49 PM
Ok,
tanks for support
Bye
Re: Good site blocked from webFilter 4/23/2015 4:01 PM
Thank you for your feedback.
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