Ticket ID: 21646 Creation Date: 5/18/2015 11:45 AM Product: SiteKiosk Classic Windows Attachment: -
TicketType: Support Request Version: 8.8.1686 Language: English
Views: 25839 Last Modification Date: 6/15/2015 1:00 PM Platform:
Level: Closed

Support Request: Revoke License

Description

Dear Support,

Have an issue. I have 6 licenses. One license I activated on wrong terminal. Can I revoke this license to re-activate it on right terminal?

I am looking forward to having your reply.

Yours faithfully,
Stanislav An

IT-Department, Pulkovo Airport, Saint-Petersburg

Answer: (1)
Re: Revoke License 5/18/2015 12:20 PM
Hello,

Just uninstall SiteKiosk completely from the first machine (-->Windows Software menu-->Change-->Remove SiteKiosk-->enable the option to remove SiteKiosk completely) to remove the license.

Alternatively you can delete the license information from the Windows registry:
The license information will be stored in the Windows Registry at
HKEY_LOCAL_MACHINE\SOFTWARE\PROVISIO\SiteKiosk
(x64 Systems 'HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\PROVISIO\SiteKiosk').
Look for the entries 'licensee' and 'signature'

Further information about registering SiteKiosk:
http://www.provisio.com/helpconsole/SiteKiosk%20Help/en-US/default.htm?registering_sitekiosk.htm

Regards,
Michael Olbrich
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