Support Request: Multiple Window issues

Description

Good Day. I have your software installed and operating on an HP 24 inch Touch Point PC, running Windows 8.1, with 8GB of Ram. We are using it as an informational Kiosk in our Medical Facility Lobby. I have an issue; I hope you might have advice for. it seems that people are able to minimize windows, but are not able to maximize them, then they open more, until only the main page shows-and no features work. I then have to close the SiteKiosk from remote, or restart the PC and launch SiteKiosk.
Is it possible to display windows selected, similar to the webpages...with the larger "X" and have NO minimize button?
I see that I can use Full Screen Mode, but I do have our Website and Portal both available-so scrolling is required.
Thanks for a great product! Please advise.

Answer: (1)

Re: Multiple Window issues 5/21/2015 5:24 PM
Hello,

You can use the "Advanced" options under Basic > StartPage & Browser to further specify how you want new windows to be opened... eg:

- Logout after the last browser windows was closed
- Maximum number of additional open Browser Windows.


If you want to display your website in full screen mode but still have access to the scroll bars. Then I would recommend choosing one of the IE skins and not the "Full Screen skin". Once you have selected one of the other skins (e.g. IE7 Skin), then you can click the "Fullscreen" button under Basic > StartPage & Browser... You will then click the option to "Activate full screen mode" and uncheck "Always hide scroll bars in full screen mode"
My Account
Login
Language (Tickets):