Support Request: Report

Description

Hi,

We are using siteremote and sitekiosk.
LogFiles that are generated from sitekiosk describe the urls that we opened everyday. It is possible to customize these logs in SiteRemote Server Reporting. We need to generate how many times the client access to specific url and which are the Top Url.
For all sitekiosk we need these raport.
Can you tell us how to do this.

Thanks in advance.
Granit

Answer: (3)

Re: Report 6/9/2015 8:57 AM
Hello,

SiteRemote already provides the possibility to create reports containing this information (Top Web Sites).
https://www.siteremote.net/help/en-US/sj01ccreports_list.aspx

Did you already check creating a usage report with SiteRemote?
(-->Reports-->Reports-->Create new)
https://www.siteremote.net/help/en-US/sj01careports.aspx
https://www.siteremote.net/help/en-US/sj01cbreports_create.aspx

There are also some custom XML / CSV reports available (e.g. Navigations).
The reports on SiteRemote will be created from the log files the client machines transfer to the server.


Regards,
Michael Olbrich
Re: Report 11/3/2015 9:13 AM
The reports are not good enough and we need to be able to customize these.

for example, it should be at least possible to:

a. remove the SiteCaster stats.
b. Insert our logo
c. block certain URL's from the top websites list. (or allow only from a specific domain)
Re: Report 11/3/2015 10:41 AM
Hello,

If you run your own SiteRemote Server you can order a custom (CSV or XML) report that contains the information you want to.

In case you are interested please send a detailed description of what you need to
support-europe(at)provisio.com
Please also provide the information which SiteRemote Server version you use.


Then we send an offer for a custom report that you can implement to your SiteRemote Server.
Usually a custom report will cost about 1000 Euro.

Regards,
Michael Olbrich
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