Support Request: Sitekiosk Android - Ebay

Description

Hi,

We are currently having an issue with Ebay.co.uk freezing when typing anything into the search bar. After a few seconds, it then diverts back to the homepage that we have set - the content filter does not seem to be blocking this, but we are slightly confused as to why this is happening.

Is there a known issue with Sitekiosk Android blocking out Ebay?

Many thanks,

Scott.

Answer: (1)

Re: Sitekiosk Android - Ebay 6/29/2015 2:05 PM
Hello,

There is no known issue and it is not reproducible here on our test devices (with SiteKiosk Android 2.4.118 and activated content filter).

You may check if using the most current SiteKiosk version:
http://www.provisio.com/en-GB/Downloads/VersionHistory.aspx?Product=SiteKioskAndroid

In case you do you should check the SiteKiosk log files and may describe the way to reproduce the problem step by step (including the information if you use the Browser or Fullscreen Browser).

Regards,
Michael Olbrich
My Account
Login
Language (Tickets):