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Support Request: Android Abnormal Sitekiosk Program termination

Description

Good afternoon, I have an android Kiosk running with only SiteCaster an no other configuration. My server keeps telling me that an error ocurred "Abnormal SiteKiosk Program Termination" and the system resets. The Kiosk resets more or less 10 times per day. How can I solve this?

Réponse: (1)

Re: Android Abnormal Sitekiosk Program termination 12/06/2019 18:57
What do you see on the screen when this occurs? This log entry means that SiteKiosk was not shut down normally. One example is if a visitor uses the power button to restart the machine. Do users have access to the power button or power source? Please see the following FAQ regarding the Abnormal termination for more information about this log entry: https://www.provisio.com/en-EN/CustomerSupportCenter/ArticleDetails.aspx?ArticleID=6034