Ticket ID: 24886
|
Creation Date: 6/13/2019 11:55 AM
|
Product: SiteKiosk Classic Windows
|
Attachment: -
|
TicketType: Support Request
|
Version: 9.7.5026
|
Language: English
|
Views: 21046
|
Last Modification Date: 7/11/2019 1:27 PM
|
Platform:
|
|
Level: Closed
|
|
|
Support Request: Question about SiteKiosk Popups
Hello,
I use SiteKiosk for running a web application on a visitor guidance system (touch screen). In the web application you can also open an external homepage in a popup window. This is the code I use for opening the popup:
window.open(url,'width=1040,height=1560, scrollbars=yes, top=220, left=10, minimizable=no, resizable=no, titlebar=no');
My problem is, that if you open that popup window and click on the minimize button in the title bar, the window disappears and the user is not able to click on anything else or bring the window to the front again. It seems that it is still in the focus, even after it has been minimized. So the web application is not usable anymore after someone minimizes the popup.
Since the "minimize" function is not working properly, I would like to disable it completely but I'm not sure if this is possible.
The only post I found about this issue is this:
https://www.provisio.com/en-US/CustomerSupportCenter/ArticleDetails.aspx?ArticleID=24530
Here you refer to the Skin Customization page:
http://www.provisio.com/helpconsole/SiteKiosk%20Help/en-US/default.htm?customization_%28site_skin%29.htm
But I was not able to remove the minimize button.
So is there a way to disable the minimize function or bring the window back into the focus?
My workaround would be a modal with an iframe, but since its cross-domain policies its not possible.
Thanks,
Kevin