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Support Request: Non authorized function

Description

dear all
this is the operational situation. On sitekiosk, we have an html page with a couple of buttons that users can utilize to surf to three specific websites.
A fourth button connects to an application on the pc. When being in the configuration page and using the test button to launch the application, it runs ok.
When being on the main screen and using the button that connects to the local program, an error pops up 'sitekiosk - not an authorized function'.

How can this be solved

Réponse: (3)

Re: Non authorized function 14/06/2019 12:49
Hello,

It seems that the application window is blocked by SiteKiosk.
Please see this FAQ:
https://www.provisio.com/en-GB/CustomerSupportCenter/ArticleDetails.aspx?ArticleID=5676


Regards,
Michael Olbrich
Re: Non authorized function 18/06/2019 11:58
Dear Michael
thank you for pointing me in the right direction. In the meantime, I have enabled File Download and when clicking the button, it downloads the SSFull.exe application, but then it tells me that there is no association.

I throw in the lines from the log relating to this application herebelow

Paging File: 2.28 GB (29.72 GB free, 7.1% used)
20 0000 2019-06-18 11:40:35 +0200 [SiteKiosk] Notification: [Process Status] GDI Objects: 37; USER Objects: 121; Handles: 874; Process Memory Usage: 93.42 MB
20 0000 2019-06-18 11:40:35 +0200 [SiteKiosk] Notification: SYSTEM INFORMATION - Computer Name: PCVDAB01, Computer Guid: 2eb70b9b-fcca-48b1-9210-08f8b0a49b1f, User Agent Information: Mozilla/5.0 (Windows NT 6.1; WOW64; Trident/7.0; rv:11.0; SiteKiosk 9.4 Build 3958), Running under restricted SiteKiosk user: true
20 03ec 2019-06-18 11:40:38 +0200 [SiteKiosk] Navigation: file:///C:/Vanden%20Broele/nl/SSFull.exe
20 0000 2019-06-18 11:40:39 +0200 [SiteKiosk] Notification: Download 'file://C:\Vanden Broele\nl\SSFull.exe' finished successfully!
20 03ec 2019-06-18 11:41:16 +0200 [SiteKiosk] Navigation: file:///C:/Vanden%20Broele/nl/SSFull.exe
20 0000 2019-06-18 11:41:17 +0200 [SiteKiosk] Notification: Download 'file://C:\Vanden Broele\nl\SSFull.exe' finished successfully!
20 0000 2019-06-18 11:41:44 +0200 [Maintenance] ESC Dialog:Escape Dialog has been opened
20 0000 2019-06-18 11:41:48 +0200 [Maintenance] ESC Dialog:SiteKiosk Login as Adminstrator successful
20 0000 2019-06-18 11:41:50 +0200 [Maintenance] ESC Dialog:ESC Dialog Action SKConfig started
20 0000 2019-06-18 11:41:56 +0200 [Maintenance] ESC Dialog:Escape Dialog closed
20 0000 2019-06-18 11:42:41 +0200 [SiteKiosk] Notification: Beginning deletion of temporary internet files.
20 0000 2019-06-18 11:42:41 +0200 [SiteKiosk] Notification: 0 temporary internet files successfully deleted. Done.
20 0000 2019-06-18 11:42:41 +0200 [SiteKiosk] Notification: 7 history entries successfully deleted. Done.
20 0000 2019-06-18 11:42:41 +0200 [SiteKiosk] Notification: 0 cookies successfully deleted. Done.


The application itself is not starting ..
Re: Non authorized function 18/06/2019 12:41
Hello,

Executing a downloaded application is disabled by default (for security reasons).

If you want to take that risk you can allow the execution at the file manager settings in the SiteKiosk configuration.
But I would advise to store the application locally before and then adding it to the SiteKiosk configuration (-->Applications):
https://www.provisio.com/helpconsole/SiteKiosk%20Help/en-US/default.htm?applications.htm

With the Metro IE skin you can open the application from the start menu then or by using the program page.

Alternatively you can configure the “Start Screen” (-->Start Page & Browser) to add the web links and also for then adding the application (-->Program Link).

Regards,
Michael Olbrich