Ticket ID: 24929
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Creation Date: 7/17/2019 9:17 AM
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Product: SiteKiosk Classic Windows
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Attachment: -
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TicketType: Support Request
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Version: 9.0.3248
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Language: English
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Views: 21269
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Last Modification Date: 8/15/2019 12:46 PM
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Platform:
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Level: Closed
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Support Request: SiteKiosk.CefApp.exe Application Hang
We have machine running SiteKiosk Windows version 9.0.3248. After long idle time if someone tries to use it sometimes application hangs, windows error appears 'SiteKiosk Application doesn't respond' and then restarts.
The error in logs is
The program SiteKiosk.CefApp.exe version 0.0.0.0 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.
If kiosk was used recently (i think before screensaver activates) application works fine.