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Support Request: SiteCaster Publishing and Licensing


I'm testing SiteCaster via SiteRemote. I created a simple slideshow that matches the screensaver I'm currently running, but I couldn't get it to publish to the kiosk. I added the user roles that are recommended in the documentation but sitecaster never shows that it's connected to the kiosk when I go to publish. Is it possible to use SiteCaster for this so I can test before buying? If so how do I get it to connect and publish the project?

Last thing I'm not clear on. The licensing is really unclear on SiteCaster. I'd be happy to buy the SiteRemote and SiteCaster Cloud Bundle Annual plan (if that's what I need) but I need to test and make sure it works before doing that.

Chris Blair

Réponse: (2)

Re: SiteCaster Publishing and Licensing 28/10/2019 18:35
Hi Chris,

In your SiteKiosk configuration, did you register your SiteRemote information?

Re: SiteCaster Publishing and Licensing 28/10/2019 18:41
Yes, I'm able to transfer files and run jobs successfully from SiteRemote. So connection is working and is seeing kiosk. But SiteCaster doesn't seem to see the connection when I go to publish. By the way I asked these questions in another thread and after I submitted this request, I got some answers on that I don't want to have 2 threads you guys have to answer. The other thread was titled: Screensaver Issue

Sorry about that!!