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North American Headquarters in Miami, USA: Dec 25, 2015, Jan 1st 2016
European Headquarters in Muenster, Germany: Dec 21, 2015 until Jan 03rd 2016
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Support Request: Webpage un available

Description

I don't know what version is on the tablet. We have a Samsung Galaxy TAB A is not connecting to the internet. I am unable to close the page that displays this information. I have rebooted the tablet and reach the same page. The Samsung colorful opening page appears, but this page quickly overrides it.

Réponse: (2)

Re: Webpage un available 04/11/2019 15:00
Hello,

Thank you for sending an inquiry. You will need to exit SiteKiosk Android in order to make any changes to your internet connection. There are two ways to exit: You can draw a big U touching all four corners of the screen or press the home button repeatedly six times. https://www.provisio.com/helpconsole/SiteKiosk%20Android%20Quick%20Start%20Guide/en-US/closing_sitekiosk_android.htm. You will need to select the Quit option to go back to your devices home screen. If you have forgotten your password, see part 1 in the link above.

Best regards,
Andre.
Re: Webpage un available 04/11/2019 15:05
Thank you, we have successfully reconnected to the network using those instructions. The issue has been resolved and you may close this ticket. Robbin