Company Christmas Holidays
North American Headquarters in Miami, USA: Dec 25, 2015, Jan 1st 2016
European Headquarters in Muenster, Germany: Dec 21, 2015 until Jan 03rd 2016
Limited support is available during this period.
We at PROVISIO wish you Merry Christmas and a Happy New Year!

 

Support Request: All our kiosks at all our branches are only printing the edges

Description

Our Members when they try printing from the kiosk the printouts only show the edges, its a very weird issue. I have attached a sample. Thanks

Réponse: (3)

Re: All our kiosks at all our branches are only printing the edges 17/09/2020 22:54
Hello,

Thank you for your inquiry. Can you please provide a step by step explanation of how to replicate this issue with confidential details excluded?

Best regards,
Andre.
Re: All our kiosks at all our branches are only printing the edges 21/09/2020 20:30
Hi Andre, Did you get my last update?
Thanks
Re: All our kiosks at all our branches are only printing the edges 21/09/2020 21:05
Hello,

Sorry about that. Nothing was received. Can you resend your update by email to support-america(at)provisio.com or here on the forum?

Best,
Andre.