Ticket ID: 25282
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Creation Date: 2/12/2020 4:54 PM
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Product: SiteKiosk Classic Windows
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Attachment: -
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TicketType: Support Request
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Version: 9.7.5232
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Language: English
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Views: 16272
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Last Modification Date: 5/19/2020 2:08 PM
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Platform:
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Level: Closed
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Support Request: Windows Update Has Stopped AutoStart
Microsoft has released KB4537820 and it has installed on Windows POSReady7 - AKA Windows 7 embedded. Now SiteKiosk will not auto start, it still logs into the SiteKiosk user account, but the application no longer starts. The machines were running fine up until this happened overnight, they were set to auto start with shell replacement mode. The only change are the updates released by MS 11th 12th Feb 2020. We have tried resetting the auto start and re-installing sitekiosk. Please can you help?