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Coin Acceptor EMP 800


The payment Device EMP 800 is a coin validator which allows you to charge your users for the time they spend online when using coins as a means of payment.

Note:
The EMP850 is identical to the EMP800, but with elegant steel front panel.

Caution:
When you are Installing the Hardware, please note that the installation process will be different for each model.

For further information about appearance, functionality, size and prices please refer to our web pages.

Quick links:

 

System Requirements

    Hardware
    1. Coin Selector EMP800
    2. COM dongle or USB interface
    3. Power Supply Unit (Not mandatory if you are using the EMP800 USB cable version, see below)
    4. Modern PC with available COM or USB port

    Software

    1. min. Win98/ME/NT/2000/XP/Vista/7
    2. Internet Explorer 6.x or higher
    3. SiteKiosk PAYMENT BUNDLE

 

Installing the Hardware

    Caution:
    Depending on the device model, the installation process will be different. Please continue to read here, if you are using the model with RS232 COM interface, and here if you are deploying the model with COM300 USB interface.

    EMP 800 with RS232 COM interface:

      Connecting dongle to computer's COM port (RS232)
      Connect the included COM port cable together with the dongle plug directly to the COM port of your computer.

      Connecting COM cable to Coin Selector
      Connect the other end of the cable to the coin selector's enclosure. In order to do so, use a 25-pin adapter.

      Warning:
      Pay attention to the plug's polarity. If you insert and connect the cable the wrong way, the coin selector will be damaged irreparably! A faulty installation will result in the loss of the device's warranty.

      The plug is labeled at the end with TOP and BOTTOM. In addition, you will find ducting lines attached to the plug (BOTTOM). Insert the plug into the coin selector in such a way that the ducting lines (BOTTOM) will fit the plug exactly and the protruding notch shows "Back to top." The white cable will then be on the very left-hand side and the yellow one on the very right-hand side.

      Power Supply
      The coin validator version with the COM 200 needs its own power supply, which has to be provided by an external power supply unit. This unit usually ships with the coin validator. You will have to connect the unit to the coin selector's interface card (dongle plug).

    EMP 800 with COM300 USB interface:

      Install Sitekiosk
      Go to http://www.sitekiosk.com/download/sitekiosk.exe to download the latest version of SiteKiosk.

      Download driver
      The USB version of the EMP 800 requires specific drivers. Download the driver from our Web site. Please unzip this archive into the directory of your choice before you connect the device to your USB port.

      Connect coin checker
      Simply use the USB connector of the device to plug it into an available USB port on your computer. The coin checker is available in two USB versions:

      1. USB dongle version (external)
        This older version ships with an external USB dongle and needs to be put together. Connect the included USB cable plus dongle plug with the coin checker enclosure. To do so, use the 25-pin adapter plug. Make sure to insert the plug in the right direction (guide rails). This coin checker requires an external power source to operate. Connect the included AC adapter to the external dongle plug.
      2. USB cable version (integrated)
        This version will also work without a connected AC adapter. However, when using the device permanently, you should also connect the included AC adapter to account for any fluctuations in current. You will find the corresponding port directly behind the front bezel on the left-hand side below the inscription US PAT. #6 085 889.

      Caution: You will need to install TWO drivers before you can use the coin checker. See steps 4 and 5.

      Install "USB High Speed Serial Converter"
      The following dialog box will pop up when you insert the coin checker: "Found New Hardware Wizard"

      1. Select: No, not this time.
      2. "Next"
      3. Select: Install from a specific location.
      4. "Next"
      5. "Browse"
      6. Select the folder to which you unzipped the driver.
      7. "Next"
        The "USB High Speed Serial Converter" will now be installed.
      8. "Finish"

      You cannot use the device yet. Follow the instructions given in step 5.

      Install "USB Serial Port" driver.
      The following dialog box will open: "Found New Hardware Wizard." You might want to briefly unplug and re-connect the coin checker.

      1. Select: No, not this time.
      2. "Next"
      3. Select: Install from of specific location.
      4. "Next"
      5. "Browse"
      6. Select the folder to which you unzipped the driver.
      7. "Next"
        The "USB Serial Port" will now be installed.
      8. "Finish"

      The taskbar will show the following message: "Your new hardware is installed and ready to use."

      Configure coin checker in SiteKiosk
      1. Select: "Start/All Programs/SiteKiosk/Configure SiteKiosk".
      2. Select "Payment Devices" from the configuration tool.
      3. From the "List of available payment devices" select "Coin Acceptor: wh emp800".
      4. Click on the Detect button.

      Your coin checker should now be recognized automatically.

      Should this not be the case although you followed the steps described above, open the Control Panel, and check under System->Hardware->Device Manager->Ports (COM and LPT) for which port the USB Serial Port is listed. SiteKiosk now supports assignments up to COM 8. Should you have specified a port lower than COM 8, you will have to change that port.

 

Configuring the Payment Module

    In general
    After installing SiteKiosk and connecting the payment hardware to your computer, you can now configure the device with the help of the Configuration Wizard. Select the entry "Coin Acceptor: wh emp800" from the list of available devices and activate the device by clicking on "Activate."
    You can tell by the green icon next to the entry for the coin selector that the device has been activated.
    Another way to do this is by clicking on "Configure" and checking the option "Activate Coin Validator" in the section "General". The option "Escrow connected", which is also in this section" is only needed in combination with an escrow device.

    Detecting Coin Selector automatically
    Click on DETECT. The Payment Module will usually recognize automatically to which COM port the coin selector is connected. If the Payment Module fails to do so, please make sure that you have connected everything correctly and that the device is supplied with power. If the device is still not working despite these measures, please contact us.

    The Payment Module will automatically read out the coin selector's identification and verification. If this does not happen, the device's verification will not have been registered in the file empconf.ini. Please contact us in this case.

    Coin values
    If the device has been detected successfully, SiteKiosk will ask whether the coin values should be adopted from the coin selector. Confirm this by clicking "Yes." However, you are also free to determine the values yourself. Coin value means that you can determine the exchange rate of foreign currencies in relation to the defined main currency. For example, if you have defined the US dollar as the main currency and you want to admit the EURO as well, you will have to enter the corresponding exchange rate in relation to the main currency.

    Example:
    1 USD equals X Euro (variable exchange rate)
    1 chip equals a currency value you will have to define

    Disable the individual coins you do not want to admit in everyday use. For example, if you want to admit only EURO coins, you will have to disable all the other coins.

 

Combination: emp800 Coin Acceptor + Escrow E104

    The payment device emp800 supports intermediary checkout, which is required, for example, by vending machines. Before you can use this function, you will need to install the pre-vend coin storage device (E104) by wh-Berlin. Once you have set up the device, all coins a user has inserted before cancelling the payment process will be returned.
    Example: You operate a SiteKiosk terminal including an IP telephone. Your customers are required to insert some money before they can dial a number. If no phone connection can be established, the intermediary checkout device will return the money.

    Before you can employ the E104 device, you have to enable the function “Escrow connected” within the emp800 configuration dialog box.

 

Combination: emp800 Coin Acceptor + Bill Acceptor Vector

    Description
    There is also the possibility to run the emp800 together with the MDB bill acceptor Vector. If needed we can also add other MDB devices.

    Necessary Hardware

    1. emp800v5 coin machine
    2. MDB-Converter "MDB 100"
    3. Cable "K 813/500", connects the coin machine
    4. Cable "K 409/750", connects the bill acceptor
    5. Bill Acceptor "Vector" (MDB)
    6. PC Interface "COM 300.M" (USB)
    7. Cable "K504"

    Configuration
    After setting up the hardware you can start the configuration and enable the EMP800 coin acceptor as usual. You will not find the Vector under payment devices. Instead save your configuration and open your .skcfg file with an editor.
    In the file you will find a section that looks like this by default: 

    <blv enabled="false">
    <channels>
     <channel enabled="false" id="0" image-path="" description="">0</channel>
     <channel enabled="false" id="1" image-path="" description="">0</channel>
     <channel enabled="false" id="2" image-path="" description="">0</channel>
     <channel enabled="false" id="3" image-path="" description="">0</channel>
     <channel enabled="false" id="4" image-path="" description="">0</channel>
     <channel enabled="false" id="5" image-path="" description="">0</channel>
     <channel enabled="false" id="6" image-path="" description="">0</channel>
     <channel enabled="false" id="7" image-path="" description="">0</channel>
     <channel enabled="false" id="8" image-path="" description="">0</channel>
     <channel enabled="false" id="9" image-path="" description="">0</channel>
     <channel enabled="false" id="10" image-path="" description="">0</channel>
     <channel enabled="false" id="11" image-path="" description="">0</channel>
     <channel enabled="false" id="12" image-path="" description="">0</channel>
     <channel enabled="false" id="13" image-path="" description="">0</channel>
     <channel enabled="false" id="14" image-path="" description="">0</channel>
     <channel enabled="false" id="15" image-path="" description="">0</channel>
    </channels>
    <openwaittime>1000</openwaittime>
   </blv>
    To use the Vector bill acceptor change it to look like this (with 1, 5 and 10 dollar bills being accepted on the first three channels as an example, note that the channels may vary on your device): 
    <blv enabled="true">
    <channels>
     <channel enabled="true" id="0" image-path="Images\Notes\Usa\1dollar.gif" 
     description="">10000</channel>
     <channel enabled="true" id="1" image-path="Images\Notes\Usa\5dollar.gif" 
     description="">50000</channel>
     <channel enabled="true" id="2" image-path="Images\Notes\Usa\10dollar.gif" 
     description="">100000</channel>
     <channel enabled="false" id="3" image-path="" description="">0</channel>
     <channel enabled="false" id="4" image-path="" description="">0</channel>
     <channel enabled="false" id="5" image-path="" description="">0</channel>
     <channel enabled="false" id="6" image-path="" description="">0</channel>
     <channel enabled="false" id="7" image-path="" description="">0</channel>
     <channel enabled="false" id="8" image-path="" description="">0</channel>
     <channel enabled="false" id="9" image-path="" description="">0</channel>
     <channel enabled="false" id="10" image-path="" description="">0</channel>
     <channel enabled="false" id="11" image-path="" description="">0</channel>
     <channel enabled="false" id="12" image-path="" description="">0</channel>
     <channel enabled="false" id="13" image-path="" description="">0</channel>
     <channel enabled="false" id="14" image-path="" description="">0</channel>
     <channel enabled="false" id="15" image-path="" description="">0</channel>
    </channels>
    <openwaittime>1000</openwaittime>
   </blv>
 

Combination: emp800 Coin Checker + Electronic Change Giver GW 200

    The payment device emp800 now also supports the Electronic Change Giver GW 200 by wh-Berlin. However, if you want to employ this solution, you will be required to use the dongle interface COMx00.M. Once its tubes are filled with cash, this device will be able to dispense change or return any remaining balance at the end of a surfing session (as long as tubes are filled).

    The unit ships along with the coin checker. The configuration and recognition process is the same as for the regular emp800.

 

Troubleshooting

    Coins keep falling through
    1. Check the connection between coin selector and PC
    2. Check if the PSU is connected
    3. Compare the coin selector's verification with your Payment Module configuration. The device must have been detected.
    4. Check if the desired coins are enabled (check box)
    5. Check the coin insertion door for impurity
    6. In connection with the new EURO currency you might come across the problem that the coins are not in accordance with the defined norm for the coins because the individual mints have in part coined rather unequal coins. In such a case you will have to re-adjust the coin selector.

    Individual coins are not being recognized

    1. Compare the coin selector's verification with your Payment Module configuration
    2. Check if the desired coins are enabled (check box)
    3. Check the coin insertion door for impurity
    4. Use a different coin
    5. In connection with the new EURO currency you might come across the problem that the coins are not in accordance with the defined norm for the coins because the individual mints have in part coined rather unequal coins. In such a case you will have to re-adjust the coin selector.

    I want to use my coin selector with other coins

    1. Coin selectors produced after September 2000 have 4 available slots that can be trained to work with different coins. Please refer to the manufacturer WH-Trenner GmbH in Berlin for the necessary documentation.

    Part of my payment hardware was destroyed. Where can I find replacements?

    1. No problem, every payment item can be replaced cost-efficiently. Please contact the company from which you purchased your hardware.

 

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