Ticket ID: 26351 Erstellungsdatum: 02.09.2022 15:09 Produkt: SiteKiosk Classic Android Anhang: -
Tickettyp: Support Anfrage Version: 2.9 Sprache: Englisch
Aufrufe: 4780 Letzte Änderung: 30.09.2022 15:59 Plattform:
Level: Geschlossen

Support Anfrage: Unable to login to google

Beschreibung

I can see a solution for windows configurations, but not android.

The Browser or App may not be secure.

Please can you advise the fix/workaround?
Running in browser mode

I have tested in full-screen browser mode with site kiosk and operating system browsers with no change.

Antwort: (1)
Re: Unable to login to google 02.09.2022 15:23
Hello,

The SiteKiosk browser on Android is based on the so-called WebView of the system browser on Android, which usually corresponds to the installed Chrome browser.
So, the result in SiteKiosk depends on the Android version with the integrated system browser.

These are the browser engine versions used by SiteKiosk on Android:
- pre Android 4.4 -->uses the WebKit Engine (Updates with operating system)
- Android 4.4 --> Chromium Engine 30/33 (Updates with operating system)
- Android 5+ --> Chromium Engine 36+ (Updates via Play Store - Android System Webview)
since Android 7 --> Chromium Engine 51+ (Updates via Play Store - Chrome)

You may check if you can update Chrome on the device (via Play Store) or to a newer Android version.
In the latter case, you should uninstall SiteKiosk Android before the system update and reinstall it afterwards.
SiteKiosk Classic Android acually supports Android 5.x (Lollipop), 6.x (Marshmallow), 7.x (Nougat), 8.x (Oreo), 9.x (Pie) and 10

Regards,
Michael Olbrich
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