Kiosk Software
SiteKiosk
Produktoptionen
Anwendungsbereiche
Tutorial Videos
SiteKiosk Online Login
Kiosk Lösungen
Individuelle Kiosk Apps
Self-Service Bestellterminal
Interaktiver Produktberater
Fernsteuerung für Kiosk-Geräte
Case Studies
Service & Support
FAQ & Support
Software Download
Broschüren & Case Studies
News
Shop
Unternehmen
Kontakt
Über uns
Jobs
Referenzen
Partner
+49 251 846924-0
Deutsch
English (US)
English (EU)
Français
Español
Ticket ID:
26363
Erstellungsdatum:
19.09.2022 05:25
Produkt:
SiteRemote
Anhang:
-
Tickettyp:
Support Anfrage
Version:
-
Sprache:
Englisch
Aufrufe:
4579
Letzte Änderung:
17.10.2022 14:36
Plattform:
Level:
Geschlossen
Support Anfrage: SiteRemote login
Beschreibung
Hey guys,
We're having trouble logging into the SiteRemote webpage, we have tried using 2 accounts previously saved in lastpass which have not gone through, even trying to reset the password through the website brings up " The entered username was not found in the database or the database record didn't contain a valid email address. ". This happens with both entering the username itself & email addresses that were used with previous accounts.
Seems like we're stuck and can't really go anywhere from here, if you could get back to us that would be great & if you need anymore information from me just ask
Antwort: (1)
Re: SiteRemote login
19.09.2022 14:20
Hello,
Thank you for your inquiry. This may happen if your account was not renewed, or new license had not been applied and 60 days had passed since your previous license had expired. You can create a new account with same email, and you will get 30 days for free.
SiteRemote is a service, and a lack of license will get your Team data deleted after 60 days. If you are not certain on whether your account was renewed on time, you can email our US Sales team for more info:
https://www.sitekiosk.com/contact/
Best regards,
Andre.
Kommentar hinzufügen
Mein Konto
Anmelden
Sprache (Tickets):
Alle
Deutsch
Englisch
Create
Anmelden und Eintrag erstellen