Support Anfrage: Server OS Support

Beschreibung

So we have been using Sitekiosk Classic on a set of Server 2012R2 laptops to run our petroleum truck loading racks. I know it isn't listed as supported but it has run bomber the last 10ish years. It appears that SiteKiosk Classic only runs on windows desktop systems but is there any chance SiteKiosk online supports (or at least do you have any eveidence that it runs on) Windows Server OS's and if so which newer ones?

Antwort: (3)

Re: Server OS Support 20.09.2022 20:53
Hello,

Thank you for your inquiry. Are you sure, you are not referring to SiteRemote Server? - https://www.sitekiosk.com/siteremote-version-history/

Normally, SiteKiosk Classic does not run at all on Windows Server OS but is supported on Windows 10 and 11 for the latest version: https://www.sitekiosk.com/sitekiosk-classic-windows-version-history/

Here are documentations for both:
https://www.sitekiosk.com/helpconsole/SiteKiosk%20Help/en-US/default.htm?system_requirements.htm
https://www.sitekiosk.com/wp-content/uploads/Siteremote_Admin_Guide_en.pdf
https://www.sitekiosk.com/wp-content/uploads/siteremote-server-install-en.pdf

Now regarding SiteKiosk Online, the local On-Prem Installer is still in the works but will be released later on up to end of year. You can find Documents here for when it does:

Test it free for 30 days: https://sitekiosk.online/
Admin Guide: https://www.sitekiosk.com/wp-content/uploads/sitekioskonline_admin_guide_en.pdf
Install Guide: https://www.sitekiosk.com/wp-content/uploads/sitekioskonline-server-install-en.pdf

Other brochures: https://www.sitekiosk.com/documents-downloads/

Hopefully this helps and if anything, you can contact US Sales: https://www.sitekiosk.com/contact/

Best regards,
Andre.
Re: Server OS Support 21.09.2022 01:06
Thank you very much for the help, I am sure we are using sitekiosk classic. It allows us to lock down the laptop to a web page app on server 2012R2. We need to upgrade our OS version but it doesn't sound like sitekiosk classic or online will work with newer versions of windows server. I recognize it is an very edge use case (server OS on a laptop) but it allows us to run out app and still remote desktop into the background session without disturbing our truck loading.
Re: Server OS Support 21.09.2022 14:20
Hello,

You are correct in description of your setup. It is no longer supported at the moment. You will need new licenses and definitely, you may need to have a dedicated computer to separate your kiosk and admin tasks.

Here is some background info to your current setup:

Until May 2015, it was possible to install and deploy SiteKiosk Classic Windows (with restrictions) on a Windows Terminal Server. This is no longer supported since May 2015 / SK Version 8.91. Now, you actually need a supported Windows client operating system:
https://www.sitekiosk.com/helpconsole/SiteKiosk%20Help/en-US/default.htm?system_requirements.htm
So, Windows Server is no longer supported by SiteKiosk clients in any way.

Here is the FAQ article on this topic:
https://www.sitekiosk.com/de/web/CustomerSupportCenter/ArticleDetails.aspx?ArticleID=16144

You can reach out to our US Sales team by email or call us to discuss options: https://www.sitekiosk.com/contact/

Hopefully this helps,
Andre.
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