Billete ID: 26081 Fecha de creación: 21/12/2021 21:44 Producto : SiteKiosk Classic Windows Anexo: -
BilleteTipo: Soporte de pedidos Versión: 9.x Idioma: Inglés
Ver: 6865 Fecha de la última modificación: - Plataforma:
Nível: Cerrado Modificado por: -

Soporte de pedidos: Cannot install.

Descripción

Error creating user account:
The default password did not meet your password requirements.


*I'm just running the .exe as an admin. So, it's Site Kiosk's password then.

Respuesta: (4)
Re: Cannot install. 21/12/2021 23:00
Hello,

Thank you for your inquiry. You can find the explanation here: https://www.sitekiosk.com/web/CustomerSupportCenter/ArticleDetails.aspx?ArticleID=16993

You will need to install SiteKiosk via command line: 

SiteKiosk9.exe /V"DEFAULTPASSWD=YourOwnPasswd12!"

Replacing -YourOwnPasswd12!- with your own password for that user.

Best regards,
Andre.
Re: Cannot install. 22/12/2021 16:11
Thank you for your reply, and I'm still having issues trying to install it. Can I call your support at 305-974-1952 and you can remote in and see?

Thanks!
Re: Cannot install. 22/12/2021 16:40
Hello,

Thank you for your inquiry. You can send a screenshot of the way you are calling the command with any resulting errors and a best contact number to support-america(at)sitekiosk.com.

Best regards,
Andre.
Re: Cannot install. 22/12/2021 16:51
Resolved over the phone, clarified steps to consider when calling command. [Closing case.]

-Andre.
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