Ticket ID: 26035 Creation Date: 09/11/2021 09:43 Product: SiteKiosk Classic Windows Attachment: -
TicketType: Support Request Version: 9.8.0 Language: English
Views: 7365 Last Modification Date: 13/12/2021 16:46 Platform:
Level: Closed

Support Request: Question about IE Browser

Description

Good morning,
our customer that runs many sitekiosk installation on their environment told us that starting from next months they stop to use internt explorer browser due for company policy reasons.
We don't know if they will unistall IE from PCs or if they disable IE using some domain policies but we would like to know if they could have some problems using their sitekiosk applications.
Sitekiosk configuration has been created using Internet Explorer as browser engine and Strat Screen Skin with Metro IE skin as browserskin.
We are not sure what will happens to their application if they will uninstall or disable IE from PCs.
The will maintain Microsoft Edge on that PCs so they ask to us to check if using Microsoft Edge browser instead Internet Explorer on the sitekiosk machines is enough to run sitekiosk applications whitout chenging the existing configuration.
Could you please answer this question?
Kind Regards
Nicola

Answer: (5)
Re: Question about IE Browser 09/11/2021 09:57
Hello,

Unfortunately, I cannot answer this question completely.

As far as we know, according to official Microsoft guidelines, it is not possible to remove Internet Explorer in such a way that the Internet Explorer Webbrowser control, which SiteKiosk uses, is no longer present and as far as I know, the Edge browser in IE mode also uses the IE web browser control.

However, depending on what your customer is doing exactly, if the IE Webbrowser Control stops working the IE Skins in SiteKiosk stop working as well.

Therefore, you should test the procedure on one computer first. Otherwise, SiteKiosk generally offers the Chrome browser skin that uses a Chromium CEF engine installed with SiteKiosk or your customer creates a separate OU with different policies for the kiosk computers.

Regards,
Michael Olbrich
Re: Question about IE Browser 15/11/2021 15:19
Dear Michael colud you please tell what is the IE component used by Sitekiosk to run the IE Skin?
I mean if you can tell us the name and where is stored inside the machine.
We could test if, after IE unistallation, this component still exixst or not.
Kind Regards
Nicola
Re: Question about IE Browser 15/11/2021 15:54
Hello,

The public IE Webbrowser Control is provided by Microsoft to be used as a browser for other applications.

Further information here:
https://www.sitekiosk.com/documents/Webbrowser%20Control%20Test%20Applikation%20EN.pdf

And here:
https://docs.microsoft.com/en-us/previous-versions/windows/internet-explorer/ie-developer/platform-apis/aa752041%28v=vs.85%29

Regards,
Michael Olbrich
Re: Question about IE Browser 17/05/2022 09:28
Dear Michael,
do you have any update about this case?
I mean if there are some new information about using sitekiosk with Edge Browser instead Internet Explorer.
Do you have new version that include the Edge engine (if exist) or do you have in road map some new feature about edge integration?
Or the only way is to use the chrome engine?
Kind Regards
Nicola
Re: Question about IE Browser 17/05/2022 09:37
Hello,

In general, we recommend using the Chrome browser skin for the SiteKiosk browser, which is based on a Chromium CEF browser engine installed with SiteKiosk.
The IE Skins are legacy and only implemented for customers who still need an IE-based browser in SiteKiosk for compatibility reasons.
Also see FAQ: https://www.sitekiosk.com/eu/web/CustomerSupportCenter/ArticleDetails.aspx?ArticleID=26224

Currently there are no plans to integrate the Edge browser that also is based on a Chromium Engine.

Regards,
Michael Olbrich
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