Ticket ID: 26391
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Creation Date: 26/10/2022 17:14
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Product: SiteKiosk Classic Windows
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Attachment: -
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TicketType: Support Request
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Version: 8.x
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Language: English
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Views: 4059
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Last Modification Date: 23/11/2022 19:40
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Platform:
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Level: Closed
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Support Request: USB Keyboard stops working after Sitekiosk install
Hi, the usb keyboard stops working after installing sitekiosk 8, removing the driver in Device Manager does note restore functionality. "HID Keyboard Devices". When Sitekiosk is removed and the "C:\Windows\syswow64\DRIVERS\SiteKey.sys" driver is not active the USB keyboard is immediately available.
This appears to have started with a Windows Version update, the system is currently running Windows 10 Education 21H1 as the OS. I didnt see an similar entry in the FAQ and I wanted to ask if there is a software update to restore functionality? Thanks Stephen