Support Request: Screensaver web engine

Ticket ID: 26397	Creation Date: 09/11/2022 12:11	Product: SiteKiosk Classic Windows	Attachment: -
TicketType: Support Request	Version: 9.8.6191	Language: English
Views: 4224	Last Modification Date: 07/12/2022 13:40	Platform:
Level: Closed

Description

Hello,

Wich web engine is us for SiteKiosk ScreenSaver ?
We have a slideshow on this page https://portails.extrazimut.net/front/ecranveillefront/49
And the images does not sliding.

Can you help us ?

Thanks

Answer: (1)
Re: Screensaver web engine	09/11/2022 13:17
Hello, In SiteKiosk 9 (now SiteKiosk Classic Windows) the "SiteKiosk Player" screensaver will continue to use the Internet Explorer Webbrowser Control, even if the "Chrome Browser Skin" is used otherwise. So, if the web page does not work in IE11 itself, it cannot be displayed in the "SiteKiosk Player" screen saver either. The easiest alternative would be to simply let SiteKiosk display the start page again when the screen saver is activated (SiteKiosk Configuration>Screen Saver>"Call SiteKiosk Start Page"). Or you add the picture files manually to the SiteKiosk Player (stored to "…\SiteKiosk\Html"). You also can scan a local folder for such files with using a script. FAQ with an example: https://www.sitekiosk.com/eu/web/CustomerSupportCenter/ArticleDetails.aspx?ArticleID=23146 Otherwise, you may check out to our new product "SiteKiosk Online", where everything runs in a Chrome engine. For more information and a 30 days free trial, please visit our website: https://www.sitekiosk.com/eu/sitekiosk/ Further information with some tutorial videos here (also about screen saver): https://www.sitekiosk.com/eu/tutorials/ Here the online documentation: https://www.sitekiosk.online/help/en/Welcome.html Like SiteKiosk Classic Windows it can be tested before purchasing any license. If you are interested in switching the license please contact our sales (sales-europe(at)provisio.com) Regards, Michael Olbrich