Support Request: Saving Word documents directly to USB drive

Description

Hi ,
Were wanting to setup our SiteKiosk so users can save Word documents directly to removable USB media rather than using Site Kiosk Sitemanager.
We have found the USB media does not appear in Word as an available drive .

Is this possible and if so how can we do it.

thanks

Answer: (1)

Re: Saving Word documents directly to USB drive 5/24/2021 3:27 PM
Hello,

Thank you for your inquiry. Assuming that you are using the SiteKiosk user (green "Auto Start" clicked on the Quick Start menu), you can use the System Security Manager to customize the user restrictions in place.

Go to System Security Manager>>Customize>>File System and uncheck the drive letter you want to reveal. Click OK to finalize your change. (Your changes can be undone by Unprotecting and re-Protecting the user account.)

If you use File Manager, you will need to add the Drive letter as an additional folder in SiteKiosk Configuration>>Files & Downloads.

Best regards,
Andre.
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