Hardware and sensors from other manufacturers can also be integrated and used in SiteKiosk Online.

If you have any questions or suggestions about Lift & Learn Solutions with SiteKiosk Online, please get in contact with us by phone +49 251 846 924 0 or mail support-europe@sitekiosk.com

During the trade fair visit, the SiteKiosk Online team actively exchanged ideas with industry experts, long-standing partners and potential new customers. They discussed and debated how the SiteKiosk Online software could be used even more effectively in the retail market in order to fulfil the current and future needs and requirements of market players and customers.

The main topics at EuroCIS included digitalisation in the retail sector, the introduction of new innovations in the area of checkout systems and payment technologies. The increased use of RFID technologies and the integration of additional hardware into current systems for improved customer analytics were also discussed.

Our SiteKiosk Online kiosk software can be customised precisely to meet the wide range of checkout and payment system requirements and at the same time enables tamper-proof operation of the devices used.

If you are interested and have any questions about the use of SiteKiosk Online in POS and payment systems, please contact us: support-europe@sitekiosk.com – Tel.: +49 251 846924-0

The now available update to Version 1.4 must therefore be initiated manually one last time. Subsequently, all future versions can be performed directly through the automatic update function.

Additionally, the pages for the machine log and team auditing have been redesigned, now allowing filtering and searching for specific entries.

Two new menu designs have been added as project templates. These are available in both vertical and horizontal variants.

For accurate analysis, the Playlog for pop-ups must now be exclusively enabled in its properties. In previous versions, this was implicitly counted.

Pop-ups can be manually positioned instead of always being centered.

Furthermore, various bugs have been fixed, and technical optimizations have been implemented.

In order to minimise the time between updates and to be able to publish bug fixes and service content more quickly, we are now following a new update structure:
This separates service and bug fixing updates from the large feature and function update packages. From now on, version number-related service updates will be published with the aim of fixing minor problems and errors within the current version.

This new update structure enables us to fix faulty processes within the current SiteKiosk Online version with pinpoint accuracy and at the same time optimise the use of the software.

The latest service update for version 1.3.10046 is now available and contains the following content:

SiteKiosk Online V1.3.10046 (Bugfix & Service Release)

– Electron to version 27 with chromium 118.0.5993.89
– Fixed Smart Kiosk Control not generating a new QR-Code after logout
– Fixed project publish not working in some rare cases
– Improved the design of the licensing boxes on the dashboard
– Various bug fixes and optimizations

The next feature update for SiteKiosk Online version 1.4 is scheduled for January 2024.

In close cooperation between the Erwin Hymer Group and SiteKisok Online, a modern and secure kiosk solution was developed to display the diverse content appropriately and precisely on the 44 info steles set up and to manage them at the same time.

This case study provides insights into how SiteKiosk Online can digitise, monitor and even positively influence the communication concept of trade fair exhibitors. It also shows how SiteKiosk Online can be used to provide the many info terminals with various contents, monitor them during use and protect them from manipulation.

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SiteKiosk Online was recently installed on the modernised hardware and software platform of the POS systems for better protection of the total of around 500 POS systems at the three different locations.

Thus, the advanced SiteKiosk Online software follows the previously successfully used combination of SiteKiosk Classic and SiteRemote. Thanks to the security provided by SiteKiosk Online, the security level of the POS systems has significantly increased. From now on, the entire digital payment structure is seamlessly secured and comprehensively monitored.

SiteKiosk Online meets a very high standard in the area of security and data protection. Both the cooperation with the KaDeWe Group and the use of the kiosk software in the department stores mentioned prove that SiteKiosk Online is able to guarantee a high level of device and application protection and is able to significantly increase the security of digital checkout systems.

For this year’s Erwin Hymer Group stand design, newly configured interactive information steles were used for the first time, with the aim of giving visitors an understanding of the technical data of the various vehicle models in a modern way. SiteKiosk Online was used to secure, remotely maintain and record the 44 terminals in total.

Through the clever combination of already existing visualisation modules, an individual application design could be implemented for each vehicle and operated on the basis of SiteKiosk Online. The stand visitors had the opportunity to operate the terminals themselves and thus enquire about the respective exhibit with an increased attention rate and actively navigate through the technical data.

The Erwin Hymer Group developed a modern, interactive and secure trade fair concept thanks to the versatile application possibilities of SiteKiosk Onine. Before and during the trade fair, SiteKiosk Online helped to transfer the desired content to the many different terminals in a suitable and up-to-date manner and enabled a high presentation speed of the media used.

All information terminals ran in a tamper-proof operating mode and could be easily managed centrally via a browser. High availability of the stelae was ensured by local buffering of the data and there was no operational failure at any time.

The Hymer Group’s successful trade fair project with SiteKiosk Online ideally demonstrates how the combination of an interactive information terminal with a secure kiosk application can increase trade fair presence and improve the customer approach. Thanks to the use of existing CMS data of the Hymer Group, the implementation of the entire project could be carried out in a few weeks.

How the addressed information terminals behave during active use can be seen in the linked YouTube video: Hymer – Caravan Salon 2023

A detailed case study report on the implementation of the entire project will be published shortly.

The combination of artificial intelligence and modern kiosk technology raises the shopping experience in stationary retail to a higher level. By analysing the questions and wishes entered by the customer, the AI determines which products and offers could be interesting for the user and presents them graphically and with detailed background information. It is possible to be guided through the product range by means of suggested or own questions in order to find the desired tablet or smartphone at the end of the process.

The architecture of PROVISIO’s AI Product Advisor is generally reminiscent of the very well-known AI software ChatGPT. The data basis of the AI advisor contains all essential information of the product range and can be permanently extended by feeding in knowledge from heterogeneous data bases (operating instructions and manuals).

Thanks to the extensive data sets, the AI is also able to answer previously unpredictable questions. An example is the question of how to activate a certain function within a smartphone or tablet: For example, if a customer wants to know how to activate the GPS function of a smartphone, the AI product advisor can directly present the corresponding instructions, whereas a human employee might have to look in the physical manual first. It is important to mention that the user manual must be included in the data source in digital text form to enable semantic search. The AI product advisor therefore not only helps customers in the product discovery phase, but can also be supportive for employees on site to avoid lengthy look-ups in user manuals or similar.

Extensions of the prompts and the data sets are implemented manually. This makes it possible to respond to search trends or to implement new products and special offers in the data set. Obsolete data can also be easily removed.

Stationary retail for smartphones and tablets serves as a first example of how an AI application can be combined with a kiosk solution. With the help of the AI connection, products outside the norm or markets for niche products can also reach end consumers in a more targeted way.

The PROVISIO team will be happy to answer any further questions you may have about integrating AI into kiosk projects and also to conduct live presentations!

Contact:

Mail: support-europe@sitekiosk.com
Tel.: +49 (251) 846924-0

CEO Martin Kurze is pleased about the first successes and the diverse use of the new kiosk software: « It is exciting to see how creatively and at the same time effectively SiteKiosk Online is being used by many different companies. The latest user figures clearly show that the new launch was the right step and is an enrichment for us, our partners as well as for the users of the terminals. We are pleased that many existing customers and new users actively use SiteKiosk Online and put their trust in our service!”
The first year is particularly important for new products; the next challenge is to further optimise the existing software. Regular updates will make SiteKiosk Online even more modern and versatile in the future. Users can look forward to more innovative features and functions that will make the kiosk experience a little better every time, CEO Martin Kurze continues.

Stay tuned about the new features, possibilities and content that will be added to SiteKiosk Online in the future. Please contact us for further information. The full version can be tested free of charge for 30 days.

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