Support Request: Brian

Description

Hi,
Cannot login with account helpdesk, have requested password reset but have not received email.
Online IT
Support for Aotearoa Credit Union
ACU

Answer: (1)

Re: Brian 10/21/2020 5:49 PM
Hello,

Thank you for your inquiry. The old account you created no longer existed. It was automatically deleted after your license was expired for a couple months (www.siteremote.net). You are free to recreate a new one with the same email address. You would need to reconnect your SiteKiosk machines with your new login. You could check your account on a monthly basis to ensure that your license aren't expired. We do send email alerts when your current license would expire.

Bes regards,
Andre.
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