Support Request: Gmail / Google Mail login in SiteKiosk

Description

Hello,
we are using Chrome Engine and had useragent set previously as stated in here:
https://www.provisio.com/en-US/CustomerSupportCenter/ArticleDetails.aspx?ArticleID=25179

However, a week back or so this stopped working.
Now removing useragent or editing it to the latest versions does not work and we cannot sign in to Gmail anymore.

Is there a way to get this working again?
Thanks

Answer: (4)

Re: Gmail / Google Mail login in SiteKiosk 8/2/2021 10:26 AM
Hello,

that feature still works, what Google makes of it is up to Google.
Make sure to edit the user agent to something that is up to date, what is in that FAQ is just an example that was current at the time the FAQ was created.
Re: Gmail / Google Mail login in SiteKiosk 8/3/2021 10:59 AM
Hello,

an update to your support request. It seems that Google is rolling out code changes to gmail that are already available on some servers but not all. Your problem is reproducible even with the latest Chromium engine available. Trying to use any other user agent does not help. We are investigating the situation and see if we can find a solution to handle this Google code change.
Re: Gmail / Google Mail login in SiteKiosk 8/3/2021 3:00 PM
Hello,

another status update.

For configurations created with SiteKiosk 9.8.5463 and higher, open the configuration with an editor. Look for the line
"add": "Edg/$(ChromiumVersion)"
and change it to
"add": "SiteKiosk $(VersionString)"

In SiteKiosk versions before that, open the configuration go to Start Page & Browser -> Chrome Browser -> Customize -> Settings -> Add SiteKiosk to user agent header and tick it.

On a side note, setting the user agent to either Firefox (e.g. Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:90.0) Gecko/20100101 Firefox/90.0) or Safari (e.g. Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_6) AppleWebKit/605.1.15 (KHTML, like Gecko) Version/13.1.2 Safari/605.1.15) will also work, but may have unwanted side effects due to pretending to be a completely different browser engine.
Re: Gmail / Google Mail login in SiteKiosk 8/5/2021 8:18 AM
Hello,
thanks, that seems to do the trick ;)
My Account
Login
Search
Search