Support Request: Compatibility View in Internet Explorer browser

Description

Hello,
I'm using Sitekiosk ver. 9.8 with Internet Explorer browser.
When I open site https://ezdrowie.gov.pl I'm getting source code of this site instead.
It happens in a kiosk mode only. Chrome Browser is dispalying this site properly but it's missing other functions that I need to use.
It is related with Compatibility View setting in IE but Sitekiosk is not affected by this settings.
Best regards
Lukas Stasiak

Answer: (6)

Re: Compatibility View in Internet Explorer browser 8/16/2021 3:13 PM
Hello,

see 7. here: https://www.sitekiosk.com/helpconsole/SiteKiosk%20Help/en-US/default.htm?manuell_editierbare_optionen.htm

and also see: https://www.sitekiosk.com/web/CustomerSupportCenter/ArticleDetails.aspx?ArticleID=9701
Re: Compatibility View in Internet Explorer browser 8/17/2021 11:56 AM
Thanks for replay.
I need to disable Compatibility View so I used this <ie8-compatibility-view enabled="false"/> in a config file but it still doesn't work.
Re: Compatibility View in Internet Explorer browser 8/17/2021 12:17 PM
Hello,

the setting will only be active with the new value after the second start of SiteKiosk after the change.

Also by disabling compatibility view you are setting SiteKiosk to IE7 mode. This is most likely not the mode you want for that page. Please read the provided documentation for all available options.
Re: Compatibility View in Internet Explorer browser 8/17/2021 12:27 PM
It was restarted and rebooted many times.
This site is working properly on Win10 with IE11 and disabled compatibility view on the same PC admin account.
Problem is only when I run this on Sitekiosk.
Re: Compatibility View in Internet Explorer browser 8/17/2021 12:32 PM
Hello,

disabled compatibility view in IE and SiteKiosk are completely different things. Again, disabling the compatibility view in SiteKiosk leads to SiteKiosk using IE7 mode. I have checked in the Microsoft Internet Explorer and in IE7 mode that page of yours is definitely not working. Read the documentation for all available options and try them to find what is working for that page.
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