Support Request: Touch screen number input not functioning

Ticket ID: 25980	Creation Date: 9/27/2021 3:05 PM	Product: SiteKiosk Classic Windows	Attachment: -
TicketType: Support Request	Version: 6.4.0	Language: English
Views: 7244	Last Modification Date: 10/25/2021 4:00 PM	Platform:
Level: Closed

Description

When using the "Simple English" keyboard the number input is not functioning. If I switch to the international keyboard the number input functions

Answer: (1)
Re: Touch screen number input not functioning	9/27/2021 3:54 PM
Hello, Thank you for your inquiry. SiteKiosk 6.4 is no longer supported. First, you will need Windows 10 OS to test SiteKiosk 9.9 build 5895. I have tested the Simple English keyboard with both Chrome and IE with a new configuration and there is no known issue. The best option for you is to test a new configuration or test the newest version. A license is not needed for testing. Best regards, Andre.