Support Request: Swipe PDF on Surface

Description

On a Microsoft Surface, Chrome opened a PDF on the web, the page swipe left & right doesn't work. Only the arrows on the far left & right. When "Testing" all seems to works fine, but in Full Screen production, swipe doesn't function. Kind regards, Bert Mulder (a first time SiteKiosk user)

Answer: (2)

Re: Swipe PDF on Surface 10/4/2021 12:32 PM
Hello,

If using a “Chrome Browser” Skin PDF files will usually be opened with the integrated Browser Plug-in.
Normally there are no left and right arrows when opening a PDF in the Chrome browser skin of SiteKiosk, but you can scroll the pages up and down (also via touch gesture / swipe).

If that doesn't help, please send your SiteKiosk configuration (...\SiteKiosk\Config\YourConfig.skcfg), maybe a screenshot of the PDF display and a short step-by-step reproduction guide so I can check it.
E-Mail: support-europe(at)provisio.com

Regards,
Michael Olbrich
Re: Swipe PDF on Surface 10/6/2021 11:00 AM
Thanks, I will check that when I'm on location next friday and let know.
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