Ticket ID: 26008 Creation Date: 10/16/2021 5:23 AM Product: SiteKiosk Classic Windows Attachment: -
TicketType: Support Request Version: 9.6.4409 Language: English
Views: 7089 Last Modification Date: 11/15/2021 3:45 PM Platform:
Level: Closed

Support Request: Delta.com session timeout

Description

Issues with delta.com timing out session when user trying to check-in for airline boarding pass. Loading delta.com no issue, after going to the second page it would give an error session timeout. Need assistance with this issue, unable to use dela.com on sitekiosk I have to disable the kiosk to use it properly delta.com

Answer: (1)
Re: Delta.com session timeout 10/18/2021 3:32 PM
Hello,

Thank you for the inquiry. I have tested www.delta.com without an issue. There is a possibility the issue could be that your SiteKiosk browser version is too old (no longer supported), if you have chosen Chrome Browser. You can find more information here: https://www.sitekiosk.com/sitekiosk-windows-version-history/

Please test the newest version of SiteKiosk on a test computer, no license needed for testing. If you have any license questions, please send an inquiry to: sales-america(at)sitekiosk.com .

Best regards,
Andre.
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