Ticket ID: 26061 Creation Date: 12/3/2021 6:53 PM Product: SiteKiosk Classic Windows Attachment: -
TicketType: Support Request Version: 6.2.1 Language: English
Views: 7163 Last Modification Date: 12/31/2021 11:06 PM Platform:
Level: Closed

Support Request: SiteKiosk Install through SCCM

Description

Hi we are attempting to deploy the site kiosk agents via SCCM but the install appears to be failing.
We are using the method listed on the sccm KB article. The install appears to be completing then removing it self. Are there any requisites that needs to be provided or anything else we need to add to get the install working through sccm?
msiexec.exe /i SiteKiosk.msi /qn DEFAULTPASSWD=FakePassword /l*v c:\log.txt
I'll attach our log file from the failed install.

Answer: (1)
Re: SiteKiosk Install through SCCM 12/3/2021 11:05 PM
Hello,

Thank you for your inquiry. SiteKiosk 6.0 is no longer supported. However, this response will be based on SiteKiosk 9.9.6014.

In general, you will need to ensure that you have the right Visual C++ and .NET packages pre-installed before using the MSI installer. According to the instructions, you will need to install SiteKiosk on a test computer and note the requirements during and after installation. This may change each new version.

Once the requirements are verified and accounted, then this command should work fine in default Windows environment: 

msiexec.exe /i SiteKiosk.msi /qn DEFAULTPASSWD=12MyPasswd


However, if your organization's environment has stricter rules like no VNC Downloads and a local user restriction, then this parameter should work to install the software: 

msiexec.exe /i SiteKiosk.msi /qn INSTALLSYSTEMSECURITYUSER=\"\" DOWNLOADVNC=No


OR 

msiexec.exe /i SiteKiosk.msi /qn INSTALLSYSTEMSECURITYUSER=\"\" DOWNLOADVNC=No /l*v c:\log.txt


Please be mindful that the parameters above work currently with SiteKiosk 9.0+. You can find the FAQ on them here: https://www.sitekiosk.com/web/CustomerSupportCenter/ArticleDetails.aspx?ArticleID=476

If you need to install or create the SiteKiosk user to easy click the green Auto Start button, then you will run either of these commands: 

"C:\Program Files (x86)\SiteKiosk\SystemSecurity.exe" /install


OR (to specify password) 

"C:\Program Files (x86)\SiteKiosk\SystemSecurity.exe" /install [/user:SiteKiosk /pass:MyPassword12!]


If the user SiteKiosk is not needed, you can see this recent post on the same topic: https://www.sitekiosk.com/web/CustomerSupportCenter/ArticleDetails.aspx?ArticleID=26054

Otherwise, if the alternate install parameters above did not work for you, please the send log.txt file generated for you and the SiteKiosk version number to support-america(at)sitekiosk.com .

Best regards,
Andre.
Post comment
My Account
Login
Language (Tickets):