Ticket ID: 26080
|
Creation Date: 12/20/2021 6:59 PM
|
Product: SiteKiosk Classic Windows
|
Attachment: -
|
TicketType: Support Request
|
Version: 9.9.1
|
Language: English
|
Views: 6478
|
Last Modification Date: -
|
Platform:
|
|
Level: Closed
|
Modified By: -
|
|
|
Support Request: SiteKiosk Black Screen with Checkpoint
SiteKiosk displays a black screen due to a conflict with Checkpoint. When checkpoint is uninstalled, the kiosk works normally. As soon as checkpoint is installed the black screen returns on first reboot. We have verified the sitekiosk directories and sitekiosk.exe are excluded from checkpoint.