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Ticket ID: 26222
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Creation Date: 5/12/2022 11:25 AM
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Product: SiteKiosk Classic Windows
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Attachment: -
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TicketType: Support Request
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Version: 9.9.6127
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Language: English
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Views: 2875
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Last Modification Date: 6/9/2022 12:56 PM
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Platform:
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Level: Closed
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Support Request: PDF script genration trouble on French Health Insurance (Drupal)
Hello,
We have a problem on French Health Insurance website base on Drupal.
On the insured account dashboard we can generate a PDF attestation.
The action does not pointed to a PDF file, but on a PDF generation script ; this action does not works with SiteKiosk.
Tabs are activated, we see the PDF tab opening just before the SiteKiosk browser disapear and restarted.
You can find in attachement our config file, the SiteKiosk Browser log and the SiteKioskNG log file.
Here is what is happening :
and in SiteKioskNG
05-12 11:10:16|DEBUG|4428: Sending: BDF64H7F8:3:{"id":"114","method":"beforeBrowse","params":["https://assure.ameli.fr/PortailAS/appmanager/PortailAS/assure?_nfpb=true&_windowLabel=attDroitsAccueil&attDroitsAccueil_actionOverride=%2Fportlets%2Faccueil%2Fattdroits&_pageLabel=as_accueil_page&_ct=IIUD-CWNL-LKEJ-AM0R-UDPZ-PT4P-LTSO-D0GR",true,false,1]}
05-12 11:10:16|DEBUG|4428: Received: BDF64H7F8:0:{"id":"248","method":"executeScript","params":["_siteKiosk.objectModelCallback.apply(_siteKiosk, [26,true,true,false]);"]}
05-12 11:10:17|DEBUG|4428: Received: BDF64H7F8:3:{"id":"114","result":false}
05-12 11:10:17|DEBUG|4428: Sending: BDF64H7F8:0:{"id":"248","result":null}
05-12 11:10:17|DEBUG|4428: Received: BDF64H7F8:0:{"id":"249","method":"topMost","params":[]}
05-12 11:10:17|DEBUG|4428: Sending: BDF64H7F8:0:{"id":"249","result":false}
We know it will be difficult for you to debug this action, but maybe you can understand with this log files.
I thank you in advance.
Regards,
