Ticket ID: 26281 Creation Date: 6/16/2022 4:59 PM Product: SiteRemote Attachment: -
TicketType: Support Request Version: 6.4.6847 Language: English
Views: 5081 Last Modification Date: 7/14/2022 6:20 PM Platform:
Level: Closed

Support Request: Email blocking

Description

please send me a test email message. We are diagnosing as to why emails from Provisio.com / sitekiosk.com are getting blocked. please comment back on this once it has been sent, so I know to notify our computing security to check the email log files.

Answer: (3)
Re: Email blocking 6/16/2022 5:50 PM
Hello,

You can send an email to our support team at "support-america(at)sitekiosk.com".

Best regards,
Andre.
Re: Email blocking 6/16/2022 5:56 PM
Andre, I think it was because I was using the short version of my email address.. I tested it from my gmail and got the same result. so I updated my email address in my profile to the full length email address. I verified it works via my gmail account. So when your able to, send a test to my updated email address in my profile. thanks again for the assistance.
Re: Email blocking 6/16/2022 5:58 PM
Hello,

I hope this would help.

Best regards,
Andre.
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