Support Request: Need General Password

Ticket ID: 26368	Creation Date: 9/20/2022 9:23 PM	Product: SiteKiosk Classic Windows	Attachment: -
TicketType: Support Request	Version: 2021.3.26	Language: English
Views: 4649	Last Modification Date: 10/19/2022 9:37 AM	Platform:
Level: Closed

Description

Emergency config file loaded need General Password.

Answer: (1)
Re: Need General Password	9/20/2022 9:29 PM
Hello, Thank you for your inquiry. [Correction:] This can happen if SiteKiosk is unable to access the configuration file due to file access or hardware issues, say the file became corrupt due to bad or old HDD. You can find further unlocking instructions in our FAQ link here: https://www.sitekiosk.com/web/CustomerSupportCenter/ArticleDetails.aspx?ArticleID=25180 Normally, you can place your configuration file here - C:\Program Files (x86)\SiteKiosk\Config (.skcfg files, ignore .skcfg.local) - and double click it to launch the configuration and save the file to lock in the location or path of the file. Best regards, Andre.