Ticket ID: 26408 Creation Date: 12/1/2022 7:15 PM Product: SiteRemote Attachment: -
TicketType: Support Request Version: 9.8.5779 Language: English
Views: 4102 Last Modification Date: 12/30/2022 4:55 PM Platform:
Level: Closed

Support Request: Press and Hold

Description

Receiving a Press and Hold (Please verify you are a human) on www.goodrx.com. Tried the press and hold and continue to get - Please try again message. I was able to access the site during the configuration test

Answer: (1)
Re: Press and Hold 12/2/2022 4:09 PM
Hello,

Thank you for your inquiry. Though SiteKiosk 9.8 is no longer supported, we were able to replicate this issue with v9.9.6191. This issue can be strangely resolved by enabling the Content Filter in SiteKiosk Classic Windows (updated license may be required).

Otherwise, you could switch to SiteKiosk Online if it appears again. SiteKiosk Online will allow you to customize your kiosk through web interface. You can try it here 30-days free: https://sitekiosk.online/
See tutorial videos here: https://www.sitekiosk.com/tutorials/

Pricing can be found here: https://www.sitekiosk.com/web/Shop/Shop.aspx
Further pricing questions can be addressed to US Sales by email: sales-america(at)sitekiosk.com

Best regards,
Andre.
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