Ticket ID: 26435
|
Creation Date: 1/17/2023 12:27 PM
|
Product: SiteKiosk Classic Windows
|
Attachment: -
|
TicketType: Support Request
|
Version: 9.9.6127
|
Language: English
|
Views: 3952
|
Last Modification Date: 2/14/2023 3:11 PM
|
Platform:
|
|
Level: Closed
|
|
|
Support Request: Additions to the ticket 26432
Hello, attached are the requested files regarding ticket 26432 created on 1/13/2023. I have 3 devices with Sitekiosk software. For the past 2 months, the system has had this white screen with loading wheel every 3 minutes or so even while the customer is using the device. The system reboots bringing up a white screen with the loading wheel. I await your resolution as so the 3 devices are unusable.