Billete ID: 20776 Fecha de creación: 29/07/2014 14:20 Producto : SiteKiosk Classic Windows Anexo: -
BilleteTipo: Soporte de pedidos Versión: 8.8.1686 Idioma: Inglés
Ver: 38203 Fecha de la última modificación: 26/08/2014 14:36 Plataforma: Windows Server
Nível: Cerrado IE: 10.0
Estado del Bug: No fijado Cuenta del usuario: Cuenta propia Frecuencia del Bug: En cada inicio

Soporte de pedidos: Screen goes on white after reactivation out off screensaver

Reproducción

Start Sitekiosk, enter some actions, stop input, wait till screensaver comes on, try restarting Sitekiosk by any mouse, keyboard or screen action.

Descripción

when our Sitekiosk has entered screensaver after a first use, it doesn´t return to the start page when it´s is reactivated by a mouse, screen or keyboard action. It doesn´t return to the start page but only shows a completely white screen instead which can only be exited by exiting Sitekiosk completely

any suggestions?

Respuesta: (1)
Re: Screen goes on white after reactivation out off screensaver 29/07/2014 14:24
Hello,

By default SiteKiosk will return to the configured Startpage on screen saver deactivation:

Please first check if you have activated the option to open another / specified URL at -->Screensaver-->Advanced (On deactivation open the specified URL/file).

Also see: http://www.provisio.com/helpconsole/SiteKiosk%20Help/en-US/default.htm?screen_saver___2nd_monitor.htm#three

Regards,
Michael Olbrich
Mi Cuenta
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