Home > Maintenance > Connection

Connection to the Internet

Use this section to configure different connection options.

1. Type of connection
1.1 Local TCP/IP network (Intranet/router)
Select this option if your connection to the Internet or Intranet is established over an existing local network.

Configure the TCP/IP settings of the network cards using the network settings of Windows. Ask your network administrator if you have any questions.

For browser skins based on the Internet Explorer SiteKiosk will use the proxy settings of Internet Explorer if these settings have been configured accordingly. However, these settings are user-dependent and must also be configured for the user under which SiteKiosk is executed. It is, however, also possible to define proxy settings for SiteKiosk.
1.2 Connect via dial-up networking (modem/ISDN/DSL)
You must have set up a dial-up network connection in the network settings of Windows. Ask your provider or your network administrator if you have any questions.

DSL connection and VPN (Virtual Private Network): When choosing this option, make sure the "Disable network login" option is NOT enabled, i.e. the checkbox is turned off.

1.3 No connection - offline presentation
If you want to use your kiosk terminals to merely display local files stored on a hard drive, CD or DVD, select this option.

If you select this option, SiteKiosk will only allow navigations that are performed using the file protocol.
1.4 Use proxy server
This option lets you specify custom proxy settings that you wish SiteKiosk to use for the connection. You can also import these settings from Internet Explorer.

SiteKiosk only covers the most commonly used proxy settings in its configuration. If you need to make additional settings,deactivate the proxy setting in the SiteKiosk configuration, then SiteKiosk uses the IE settings for browser skins based on the Internet Explorer. Note that the IE settings are user dependent, so make sure to make these settings within the IE of the user you want to run SiteKiosk with.

2. Dial-up networking
Only applies if you selected dial-up networking for your connection.
2.1 Connection
SiteKiosk will automatically detect the dial-up networking connections you set up in Windows and displayed in the drop-down menu.
2.2 User name/password
If you want to sign in with your provider, you will usually need a user name and password. This information is included in the access information you received from your provider. In some cases, you may not need a password and can simply leave this field blank.
2.3 Do not connect following Intranet or personal Web server requests
If you enable this option, the connection will not be established if local data is requested following http://.
2.4 Connect as needed. Disconnect after X minutes of idle time
Use this option to enter an idle period after which the SiteKiosk connection to the provided will automatically be cut off. This idle period is defined as follows: Period during which no mouse movements and keyboard entries take place or no data (e.g. by the screensaver) is requested from the Internet (except cached information).
If SiteKiosk is used with payment functionality enabled, the connection is cut off automatically when the available credit is down to zero.

You should disable this option when using SiteRemote in connection with SiteRemote Client 3 (or higher). SiteRemote 3 Client (or higher) uses the connection data you specify here to set up a permanent connection which will not be disconnected until the computer is shut down. This permanent connection is required if you want to use the full range of features included in SiteRemote 3 (or higher). 
2.5 Disable network login
Prevents the Windows network login dialog box from being displayed. We strongly recommend that you keep this option enabled unless you are using a DSL connection on a VPN (Virtual Private Network). Turn the option off in this case.

3. Tips and recommendations
  1. Disable all protocols except TCP/IP for you dial-up networking connection and only use IP header compression. This will ensure fast dialing.
  2. If the connection cannot be established, test you connection by dialing in via Internet Explorer (without SiteKiosk). If the connection works, check your user name and password again.
  3. The dialing dialog box of Internet Explorer must not be visible. If it is displayed nonetheless, please consult the section covering Dial-up networking again.
  4. Most problems with wireless connections that are used while SiteKiosk is running in auto start/shell replacement mode occur if the necessary driver/application has been entered in the Windows autostart directory. In this case, you should start the application/driver using the Run key in the Windows registry. Open the registry (Start-> Run -> write regedit and press the ENTER key). Look for the entry hkey_local_machine\software\microsoft\windows\currentversion\run and add a new entry that will start the wireless application/driver. Base your entry on the existing entries, specify a name of your choice and set the path to the application (including, if applicable, all necessary parameters). Contact the manufacturer of your wireless solution if you need additional details.

See also

Back to top