SiteKiosk: Bug Fix for critical error
On kiosk machines with SiteKiosk versions earlier than 8.7 under Windows 7, the system will in most cases become unusable after Internet Explorer 10 is installed. The affected SiteKiosk versions are 7.1 - 8.6. Any Windows 7 computers that have automatic updates enabled will be affected because Internet Explorer 10 is installed automatically as part of Windows updates.

All software resellers are strongly encouraged to forward this information to the operators of the kiosks. PROVISIO has no information about the end user and therefore cannot directly inform them!

Additional information...
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Archive: "Close Site Kiosk" button in "EXIT SiteKiosk" window not working
Article ID: 4555
ArticleType: Archive
Level: Closed
Language: English
Creation Date: 6/14/2004 4:56 PM
Last Modification Date: 8/18/2006 3:12 PM
Product: SiteKiosk
Version: 6.5.0
Views: 5323
Attachment: -
Created By: Administrator (Provisio)
Modified By: florin (Provisio)
Description
I am in SiteKiosk Shell mode and enter my private key selections to prompt me for password so I can exit the Shell and go back to WIndows OS....When the "EXIT SiteKiosk" window opens, I am prompted with several choices.."Log Off", "Restart", "Turn Off", and "Close SiteKiosk". None of them are working. I want to use the "Close SiteKiosk" button. WHen clicked, I am prompted with a Microsoft Internet Explorer alert window that states "The settings for Shell replacement and login will now be reset. Continue?" with an OK button. I click OK and nothing happens. The same thing happens with each button in the "EXIT SIteKiosk" window.

I tried to use the Quick Emergency keys to reinable keyboar on startup but that is not working either.
I am currently suing Symantec pcAnywhere to adminster our SiteKiosk PC's. Is there an applicatin I can use to force stop the shell ...

Any suggestions would be greatly appreciated.

Thank you,
Gerald Reese
Honda Federal Credit Union
Systems Analyst
937-642-6000 x7139
greese(at)hondafcu.org
Comments (1): "Close Site Kiosk" button in "EXIT SiteKiosk" window not working
Re: "Close Site Kiosk" button in "EXIT SiteKiosk" window not working Administrator (Provisio) 6/15/2004 4:18 PM
Hello,

there is no tool for this, other than the SiteKiosk settings. The emergency key combinations must work, either the default settings or whatever keys you may have associated.
But this won't help in deactivating shell replacement as this setting applies to all users.
If the escape dialog is not working for you, which is not reproducible with the current version of SiteKiosk,
you will be able to boot the system under Win98 with the help of a boot disk and edit the file system.ini in the Windows directory (by means of the editor "windowscommandedit.exe"). Simply replace the value "shell" by "explorer.exe" in the section [boot].

If you are using NT, 2000 or XP, press CTRL-ALT-DEL when the system is booting (maybe unlock the keyboard lock beforehand; see Help) in order to open the task manager. Open the registry (regedit.exe) via the task manager and go to the path HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindows NTCurrentVersionWinlogon
There you will find the entry SHELL. Delete the SiteKiosk entry you will find there completely and enter explorer.exe instead. Now, the next time the system boots, the regular shell will be loaded.

If all these measures did not take any effect, the only thing we can offer you is this "hardcore" solution:
a) have the Windows 2000 CD as well as a second computer ready to hand:


install SiteKiosk on the functioning computer
search for the file SiteKey.NT5.sys on this computer and copy it to a floppy disk or the like
insert the Windows 2000 CD in the non-functioning computer and start the "Emergency Repair Console"
after successfully loggin on to the Win2K partition, copy the file 'SiteKey.NT5.sys' to 'systemdriversSiteKey.sys'
Restart and you are done
b) change the registration under Windows NT / 2000 through network administration:
You will have to change / delete the following keys:
SYSTEM\CurrentControlSet\Services\SiteKey -> delete

System\CurrentControlSet\Control\Class\{4D36E96B-E325-11CE-BFC1-08002BE 10318}UpperFilters
-> should be set to kbdclass SiteKey or the like
-> delete SiteKey in the HEX mode
-> IMPORTANT! Single letters are being separated by 00, thus, do not get confused
-> IMPORTANT! The last line has to contain 00 four times in a row


c) if access to the hard disk is still being granted, you can of course repeat the steps for Windows 2000. If you do so, please make sure to copy the file SiteKey.NT4 instead of SiteKey.NT5.sys.

Regards,
Thorsten Abdinghoff
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