Support Request: Verizon Webmail

Ticket ID: 20831	Creation Date: 8/13/2014 4:24 AM	Product: SiteKiosk Classic Windows	Attachment: -
TicketType: Support Request	Version: 8.8	Language: English
Views: 42880	Last Modification Date: 9/10/2014 4:44 PM	Platform: Windows
Level: Closed	IE: 10.0
Bug Status: Not Fixed	User account: SiteKiosk Restricted User	Bug Frequency: On every start

Reproduction

when logging into verizon webmail, user gets blank screen and site is blocked.

Answer: (1)
Re: Verizon Webmail	8/13/2014 3:55 PM
Does the error message you get the error "Accessing this URL is Prohibbited" then you will need to add the URL that th browser is trying to navigate to the Surfing Area rules: If you need to block or allow access to websites, I would recommend you use the Surfing Area (Basic > Surfing Area > URLs/Paths.) Steps for configuring SiteKiosk: 1. Open your configuration file from your "Administrator" account on the computer (Start > All Programs > SiteKiosk > Configure SiteKiosk). 2. Click on "Load last file". 3. Click on "Surfing Area" from the tree view on the left. 4. Click the "Add" button under the URLs/Paths section. 5. Enter the website you want to block or allow access to. (e.g. This is where you will add http:// www.domain.com/* ) 6. Click "OK" then click the "Save" Icon at the top then test by starting SiteKiosk in Start Once Mode Surfing Area: Restricting the surfing area means that it is up to you to determine which websites and which local files are accessible to the user. You can either allow or deny access to certain pages or URLs or allow it after authentication. More information: https://www.provisio.com/helpconsole/SiteKiosk%20Help/en-US/surfing_area.htm