Ticket ID: 21818
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Creation Date: 7/15/2015 1:33 PM
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Product: SiteKiosk Classic Android
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Attachment: -
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TicketType: Support Request
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Version: 2.4.118
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Language: English
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Views: 37839
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Last Modification Date: 8/12/2015 3:09 PM
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Platform:
Android
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Level: Closed
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IE: 4.4 |
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Bug Status: Not Fixed
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User account: SiteKiosk Restricted User
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Bug Frequency: On every start
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Support Request: Onscreen keyboard stays open when screensaver activates
Reproduction
Whenever onscreen keyboard is left open - stays open when screensaver launches.
IE Version no applicable on Android, but couldn't submit report without entering it - version is the Android Browser version number.
If left open, the onscreen keyboard does not automatically close when the screensaver launches, instead it stays on top of the screensaver.
A similar problem also manifests when tapping on blank space of webpages outside of keyboard - the keyboard usually self-closes, but does not within SiteKiosk. This problem has only been happening since upgrading Android to 4.4.2 on HP Slate 21 - it did not happen on previous version of Android with same version of SiteKiosk.
Is this a known issue?