Ticket ID: 21676
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Creation Date: 5/25/2015 11:45 AM
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Product: SiteKiosk Classic Windows
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Attachment: -
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TicketType: Support Request
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Version: 8.91.3042
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Language: English
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Views: 25406
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Last Modification Date: 6/23/2015 11:06 AM
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Platform:
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Level: Closed
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Support Request: Problem with opening MS Office documents
We use Windows 8 with Open Office. Files with extentions .docx are opened properly with Open Office. Files with extentions .doc .xls and .xlsx cannot be opened. Mesage is "There is no associated program to open this file". In Control Panel ->Default Programs -> Associate a file type or protocol with a specific program all this extentention are set to be opened with Open Office. Steps performed:
1. Installation the latest ver. 8.91.3042 over the originaly installed 8.85 does not solve this issue.
2. Uninstallation of the SiteKiosk and installation again does not solve this issue