Ticket ID: 21693
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Creation Date: 5/28/2015 2:24 PM
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Product: SiteKiosk Classic Windows
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Attachment: -
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TicketType: Support Request
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Version: 8.8.1686
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Language: English
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Views: 26916
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Last Modification Date: 6/25/2015 5:25 PM
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Platform:
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Level: Closed
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Support Request: Unable to scroll on Terms of Service .html file
Hi,
I have recently upgraded 4 workstations running Sitekiosk from XP to WIN7 and imported the config file along with a TOS .html file I created using the below zipped file. Unfortunately the scroll bar does not show anymore (it did on the XP machines) and therefore the users cannot scroll down and click on Accept to progress through this screen and onto the Sitekiosk Browser.(example attached)
I have followed this to create the TOS:
You can use this script to show a terms of service dialog for SiteKiosk users. The dialog will appear at SiteKiosk startup, after the screensaver deactivates and after the logout button is clicked.
To add the terms of service dialog to SiteKiosk, do the following:
1. Download the files at the link below.
2. Extract the files and save them to "C:\Program Files\SiteKiosk\Html".
3. In the SiteKiosk configuration to, go to >Browser >Themes/Design then click the "Advanced" button.
4. Add the path to the file named "showTOS.js" that you saved in step 2 under the "Execute Script" section (C:\Program Files\SiteKiosk\Html\showTOS.js).
5. Save your changes.
To edit the terms of service shown in the dialog, do the following:
1. After extracting and saving the files from step 2 above, Navigate to "C:\Program Files\SiteKiosk\Html\".
2. Right-click the file named "TOS.htm" and open it with Notepad.
3. Replace the current text with your terms of service.
I have even uninstalled/reinstalled the software and downloaded the script file once again from here
http://www.sitekiosk.info/_SK_Script_transfer/showTOS.zip and created a new TOS, but still no scroll bar. Checked if activate fullscreen mode was on - which is wasn't. Also checked that the check box was unticked against 'Always hide scroll bars in fullscreen mode'. Am I missing something here on configuration page?
Thanks.