Ticket ID: 21710
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Creation Date: 6/6/2015 2:25 PM
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Product: SiteKiosk Classic Windows
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Attachment: -
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TicketType: Support Request
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Version: 8.91.3042
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Language: English
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Views: 26566
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Last Modification Date: 7/6/2015 5:44 PM
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Platform:
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Level: Closed
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Support Request: Unable to activate license in siteremote portal or on client
Hi there, I have a brand new license for 3 seats of sitekiosk basic and cannot get the license to activate. I have tried both putting the code into the siteremote admin>licensing section and tried on the client using both the name and code from the registration information. Am I doing something wrong?? I did not include the quotes and the message I get back is that the license is not valid... Please assist urgently as I really need to get these done this weekend before I leave the Remote Island I am on setting these up... :-/