Ticket ID: 21715
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Creation Date: 6/9/2015 12:24 AM
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Product: SiteKiosk Classic Windows
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Attachment: -
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TicketType: Support Request
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Version: 8.91.3042
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Language: English
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Views: 29883
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Last Modification Date: 7/30/2015 4:28 PM
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Platform:
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Level: Closed
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Support Request: Embedded YouTube video not playing within SiteKiosk v8
I posted this as a comment to issue 'No Video Playing when connected to a YouTube Site (black screen)', but I wasn't sure if it would be seen by support. If so, I apologize for the double post.
I have an issue with embedded YouTube videos displaying only a black screen. YouTube videos display correctly within individual browsers (IE, Chrome) outside of SiteKiosk, but they do not display video within SiteKiosk during either One-Time run or Auto Start.
I am currently running:
Windows 8.1 64bit
IE 11.0.9600
SK v8.91.3042
YouTube videos are embedded in a page on my website (
http://flbs.umt.edu/videos). I am launching my page from within a SiteKiosk start page, with a button link specifying that address as an http URL. The YouTube video shows the initial video preview image, but all video is black after hitting play. I am allowing all websites in the browsing area, currently. Hulu and Vimeo videos play correctly.
Can you duplicate this issue? Do you have any suggestions?
Thanks!